Shipping Policy & FAQs

Shipping & Handling Policy

All orders are carefully packed and shipped within 2-5 business days. Currently, we only ship within the USA.

Unfortunately, we are unable to issue refunds for lost packages. If the item is still in stock, we can reship it as long as the shipping fee is covered.

We carefully pack every order to help prevent damage during transit. However, sometimes damage may occur while the package is being delivered.

If your item arrives damaged, please email us as soon as possible at wobblesstudio@gmail.com so we can assist you.

 

FAQs

Where do you ship?

At this time, we only ship within the United States.

When will my order ship?

All orders are carefully packed and typically ship within 2–5 business days after your order is placed.

How long will it take for my order to come?

After your order has shipped, it will take 7- 14 business days. 

Can I cancel or change my order?

If you need to cancel or make changes to your order, please email wobblesstudio@gmail.com within 24 hours of placing your order.

Do you accept returns or refunds?

All sales are final. We do not offer returns or refunds.

If you experience an issue with your order, please get in touch with us, and we will do our best to assist you.

I accidentally typed the wrong address. What should I do?

Please email us at wobblesstudio@gmail.com immediately with your order number and the correct address.

We can update the shipping address if your order has not been shipped yet. Once the order has shipped, we are unable to make any changes.

My item arrived damaged. What should I do?

We carefully pack every order to help prevent damage during transit. However, sometimes damage may occur while the package is being delivered.

If your item arrives damaged, please email us as soon as possible at wobblesstudio@gmail.com so we can assist you.

My package is lost. Can I get a refund?

Unfortunately, we are unable to issue refunds for lost packages. If the item is still in stock, we can reship it as long as the shipping fee is covered.

Will I receive tracking for my order?

You will receive an email with a tracking number. You can check the status of your package on the USPS or UPS website.

Please allow a few days for tracking information to appear, as it may take time for the post office to scan the package into their system.