Shipping policy
Shipping and Delivery
WobblesStudio is not responsible for delays caused by postal services, customs processing, weather conditions, or other circumstances beyond our control.
Customers are responsible for providing the correct shipping address at checkout. WobblesStudio is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If a package is returned to us due to an incorrect address, failure to claim the package, or refusal of delivery, the customer may be responsible for paying additional shipping fees to resend the order.
Lost or Stolen Packages
WobblesStudio is not responsible for packages that are lost, stolen, or delayed after they have been marked as delivered by the shipping carrier.
Unfortunately, we are unable to issue refunds for lost or stolen packages. If your package is marked as delivered but cannot be located, we recommend contacting your local post office or shipping carrier to file a claim.
We are only shipping within the USA.
If you experience any other issues with your order, please contact us at wobblesstudio@gmail.com, and we’ll do our best to assist you
Pre-Order Shipping Policy
All pre-order items will be shipped as soon as possible after I receive them. Once the items arrive, I will begin packing and shipping pre-order orders in the order they were received.
If your order contains both in-stock items and pre-order items, please note that your entire order will be shipped together once the pre-order items arrive. In-stock items will not be shipped separately.
Please note that the estimated arrival and shipping timeline may change due to manufacturing delays, shipping delays, customs, or other circumstances outside of my control.
By placing a pre-order, you acknowledge and agree that the estimated timeline is not guaranteed.
All pre-order sales are final. No refunds, cancellations, or exchanges will be accepted once a pre-order has been placed.